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Inbound Telephony Integration

ROSE supports real-time speech-to-speech communication via WebSocket connections, allowing seamless integration with leading telephony providers. As our Speech-to-Speech model supports WebSocket integration, it can natively connect with multiple telephony platforms to receive live inbound calls and route them directly to an AIvoco Agent.
Flow diagram showcasing ROSE speech-to-speech model connection architecture

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🔗 Inbound URL Format

Use the following endpoint to connect your inbound call flow to ROSE: 
https://call.aivoco.on.cloud.vispark.in/inbound?api_key=YOUR_KEY&agent_id=AGENT_ID&provider=PROVIDER_NAME
Replace:
  • YOUR_KEY → your AIvoco API key
  • AGENT_ID → the UUID or ID of your registered speech agent
  • PROVIDER_NAME → one of the supported telephony partners

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Supported Telephony Providers

ROSE seamlessly integrates with the following telephony platforms: Each provider can use the same inbound URL format with their own webhook or call forwarding setup. If your required telephony provider isn’t available, please reach out to us at [email protected] and we’ll be happy to help you integrate it.

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⚙️ Example

For a Telnyx connection: 
url&provider=telnyx

https://call.aivoco.on.cloud.vispark.in/inbound?api_key=abc123&agent_id=789xyz&provider=telnyx
The ROSE model automatically establishes a WebSocket session between your agent and the telephony audio stream, enabling full-duplex real-time conversation.
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